Air Science

We're Here to Help

239.489.0024

Contact Us

info@airscience.com

Legacy Limited Warranty

Legacy Limited Warranty Protection Terms and Conditions

Products sold in the United States and Canada are covered by the Air Science® Legacy Limited Lifetime Warranty™ which starts on the date of shipment. This warranty covers defects in materials and workmanship. Our liability under the Legacy Limited Warranty is, at our option, to repair or replace any defective parts of this equipment if you document that these parts were defective at the time we sold the product to you. Warranty exclusions listed below shall apply.

Non-Transferability

Your Air Science product warranty is non-transferable to any parties other than the original purchaser.

Cancellation for Non-Payment

Air Science reserves the right to cancel any and all warranties for products for which payment from the customer or distributor has not been received.

Warranty Exclusions

The Air Science Legacy Limited Lifetime Warranty excludes damage that results from accident, misuse, abuse, contamination, improper cleaning or disinfection, modification, normal wear and tear or other external causes such as improper shipping, handling, storage installation, fire, flood, and acts of God. Air Science is not responsible for damage that occurs as a result of failure to follow instructions included with the original product.
All Air Science Limited Warranties also exclude the following:
  • Installation
  • Products with missing or defaced serial numbers
  • Clear panels, windows, body parts, and work surface scratches, cracks, rust, paint chips, or crazing due to chemical exposure, cleaning chemicals and/or normal use.
  • Hinge tension loss due to normal use and/or chemical exposure.
  • Consumables such as filters, pre-filters, HEPA or ULPA filters, fluorescent or UV bulbs, ballasts
  • Certifications and re-certifications
  • Service fees performed by individuals, companies, or agents not approved by Air Science in writing.
  • Non-compliant applications which are not permitted in accordance with product instructions
  • Failure to follow product instructions
  • Unauthorized customer modifications to the product
  • Failure to perform preventive or predictive maintenance including but not limited to regular filter replacement
  • Problems associated with accessories, parts or components not supplied by or approved by Air Science

What You Must Do

  1. Register your Air Science product in our database using our Warranty Card, online Warranty Form, or email.
  2. You may also register your Air Science product via phone. Contact our Service Department directly.
  3. If a service issue arises, contact Air Science Service Department and provide us with the Serial Number and nature of the problem. Before returning an item, for any reason, contact Air Science for a Return Authorization Number.

What Air Science Will Do

If a service issue arises, contact the Air Science Service Department to initiate a resolution.
  • We must authorize and approve in writing the use of a third-party field service company to diagnose and service your product.
  • We will not be responsible for any charges incurred for field service calls made by a third party prior to our written authorization.
  • Air Science retains the right to replace any product in lieu of servicing it in the field.
  • Our liability in all events is limited to the purchase value only.
  • Under no circumstances will Air Science be responsible or held liable for consequential or incidental damages associated with downtime, loss of processed product or other work product associated with an equipment failure.

Warranty Provisions

NO OTHER WARRANTY IS EXPRESSED OR IMPLIED. AIR SCIENCE USA LLC SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
For special, indirect, consequential or incidental damages, including without limitation any liability for third-party claims against you for damages associated with product use, for products not being available for use, for lost work or for damage to products or processes being performed in association with the Air Science product, the Air Science liability will be limited to not more than the amount you paid for the product that is the subject of such a claim. This is the maximum amount for which Air Science will be responsible. FLORIDA LAW GOVERENS THIS WARRANTY.

Warranty Summary

Air Science Legacy Lifetime Warranty, Subject to Change Without Notice for Future Sales

Non-Consumable Parts Lifetime Electrical Parts 24 Months with the exception of the Purair BIO and Safekeeper COLD which are 12 Months Field Labor 24 Months with the exception of the Purair BIO and Safekeeper COLD which are 12 Months
Consumable Parts, PURAIR-FLEX, and Filters 30 days or until when opened and/or used for first time, whichever comes first Factory Installed Equipment and Accessories 12 Months
*Warranty period starts from date of shipment.

International Distributor Limited Warranty

Air Science USA LLC. warrants that products sold outside United States and Canada to be free from defects in material and workmanship under regular use for a period of 12 months from the shipping date. Our liability is, at our option, to repair or replace any defective parts of this equipment if you document that these parts were defective at the time we sold the product to you. This warranty obligation is limited solely to the replacement of defective parts. All fees, including shipping, with respect to the repair or replacement of defective parts or products shall be the responsibility of the international customer. This warranty excludes field labor or service charges related to the repair or replacement of the product. This warranty excludes damage that results from accident, misuse, abuse, contamination, improper cleaning or disinfection, modification, normal wear and tear or other external causes such as improper shipping, handling, storage installation, fire, flood, and acts of God. Air Science is not responsible for damage that occurs as a result of failure to follow instructions included with the original product. Claims under this warranty should be directed to Air Science USA LLC. setting forth in detail the nature of the defect, the date of the initial installation and the serial and model number of the equipment.
Legacy Warranty
lifetime
  • Non-Consumable Parts
Legacy Warranty
24 Months
  • Electrical Parts
Legacy Warranty
24 Months
  • Labor
Legacy Warranty
none
  • Filters
Legacy Warranty
none
  • Consumables

Air Science Product Families covered by the Air Science Legacy Lifetime Warranty:

Purair Basic
Purair Advanced
ECO
EDU
Fume Box
Safefume
Evidence Bench
Safekeeper
FLOW
Laminar Flow
PCR
SafeSTORE
Total Exhaust
SKY
Vented Enclosure
DWS and Mobile
Vent-Box
Pop-Up
Drum Cart Enclosure
Robot Enclosure
Drying Cabinet and Dual
SafeDevelop
Drugkeeper
UV Box

International Distributor Limited Warranty

  • Air Science warrants that the Distributor shall acquire products purchased hereunder free and clear of all liens and encumbrances.
  • Air Science further warrants all products to be free from defects in materials under normal use and service for a period of TWO YEARS.
  • The Air Science warranty will start ONE MONTH after the ship date from the Air Science factory.
  • Air Science shall provide to Distributor, without charge, replaceable replacement parts to substitute for products parts which must be replaced by reason of valid warranty claims.
  • This warranty obligation is limited solely to the replacement of replaceable defective parts.
  • All service charges with respect to the repair or replacement of defective parts or products shall be the responsibility of the Distributor and/or Distributor’s customer.
  • Distributor, on behalf of Air Science shall perform such ordinary and customary servicing, repair and/or parts replacement within the Territory at Distributor’s expense; which may be passed on to Distributor’s customer, at Distributor’s discretion.